AI SKILL TRAINING SERVICES

BPO.MP offers a specialized training program that combines foundational knowledge transfer with practical activities applying Artificial Intelligence (AI). Through this program, employees not only understand AI but also learn how to apply tools in real work situations, thereby improving work efficiency, optimizing processes, and enhancing competitiveness.

Highlights of BPO.MP’s AI training program

• Training consulting & strategy development: We accompany businesses in analyzing needs, building plans, and implementing appropriate training roadmaps.
• Practical application courses: The training content focuses on applying AI to daily work, helping businesses address real challenges.
• Digital capability development: In addition to providing knowledge, BPO.MP emphasizes skills development so employees can confidently master new technology.

Target audience of the training program

• Businesses looking for opportunities to connect with AI experts
• Businesses needing to strengthen internal technological capabilities
• Businesses beginning their digital transformation journey
• Businesses wanting to optimize processes using AI

Training programs

BPO.MP’s digital skill training program is systematically designed according to the right domain and scale, addressing limitations and challenges related to resources, lack of soft skills, and digital skills. Additionally, a training roadmap is proposed to the business based on each level within the organization. The basic training programs include:

• Training for Managers & Leaders: Enhancing strategic thinking in AI application.
• Sales Skill Training: Applying AI to optimize business performance.
• Digital Transformation Training: Helping businesses keep up with technology trends.
• AI Training for the entire organization: Equipping AI skills for employees at all levels.

Process

The training process will be implemented through the following steps:

Step 1: Survey

• Survey leadership needs
• Survey and collect information on strategic goals and business development plans
• Survey and evaluate the enterprise competency framework
• Operational analysis (required skills)
• Survey based on employee competencies and performance results

Step 2: Program development

• Organizational – departmental – individual goals
• Training audience
• Training method
• Duration and timeline
• Budget

Step 3: Implementation

• Training/retraining hard skills and expertise
• Soft skills training – developing soft skills to support work execution
• Continuous training (based on the roadmap)
• Applying the E-learning system during training implementation

Step 4: Reporting

• Report training results to leadership monthly/quarterly/annually
• Report training results to leadership immediately after each class
• Send training result information to managers and employees

Overview of Training Workshop Content

The program is flexibly designed based on the actual needs of each business. BPO.MP’s team of experts will listen and develop a suitable roadmap so that every participant can apply AI to their work and improve work performance.

The key contents include:

• Overview of Artificial Intelligence (AI) and Generative Artificial Intelligence (Gen AI)

• Application of AI in the enterprise model

• Introduction and hands-on practice with popular Generative AI tools and platforms

• Hands-on practice applying AI in specific use cases

• Sharing successful AI application cases & presenting practice results

With a team of experienced experts, BPO.MP is committed to providing businesses with effective, practical, and sustainable AI application training solutions, helping businesses be ready to accelerate in the digital era.