In today’s digital era, IT Outsourcing (ITO) services have become a vital solution for small and medium-sized enterprises (SMEs) to enhance their competitive edge and streamline operational processes. With the rapid advancement of technology—especially in cloud solutions, artificial intelligence, and automation—SMEs no longer need to invest heavily in IT infrastructure. Instead, they can leverage cutting-edge technologies to boost productivity and reduce operational costs.
What is ITO?
ITO (Information Technology Outsourcing) is a business model that utilizes external providers to handle information technology functions, meaning that a business transfers one or more IT functions or processes to an external provider.
Key AI Services from MP.BPO
🔹 AI Development Consulting
We build tailored AI solutions to meet business needs in areas such as:
- Natural Language Processing (NLP): text analysis, chatbots, information extraction
- Image Recognition: product inspection, image analysis
- Data Mining & Analytics: generating predictions and supporting decision-making
🔹AI Infrastructure Deployment
Supporting businesses in deploying AI projects or systems on:
- On-Premise Environment: suitable for enterprises that require strict control over internal data
- Cloud Infrastructure: flexible, cost-effective, and easily scalable
🔹AI-Integrated ERP Software Development Consulting
Helping businesses upgrade their existing ERP systems by integrating AI features such as:
- Demand Forecasting
- Process Automation
- Real-Time Performance Analytics
🔹 AI Training for Businesses
Beyond system development, MP.BPO also organizes internal training programs to help staff understand and effectively utilize AI tools in their daily work.
🔹 LINE Mini App Development
With extensive experience serving the Japanese market, MP.BPO offers development services for mini applications integrated into the LINE platform—a popular, fast, and effective channel for customer engagement.
🔹 Web and Mobile App Development
Designing and building customized web and mobile applications based on business needs, with the option to integrate AI to:
- Enhance user experience
- Personalize services
- Optimize operations
Featured Projects
🔹 TANIKA – AI-Powered Virtual Assistant for Document Management
TANIKA is an intelligent virtual assistant developed to help businesses:
- Digitize documents and organize information efficiently
- Interact across multiple platforms (voice & text)
- Automate workflows and customer service
- Analyze data to support decision-making
🔹 TANIGO – AI-Powered Intelligent Customer Relationship Management (CRM)
TANIGO is an AI-integrated CRM solution that provides businesses with:
- Automated multi-channel customer interactions
- Behavioral data analysis for personalized experiences
- Centralized and efficient customer information management
- Increased conversion rates and long-term relationship building
🔹 HRM – AI & Mobile App Integrated Human Resource Management System
HRM is a comprehensive human resource management platform that supports businesses with:
- Employee information management, attendance tracking, and payroll processing
- Automated recruitment and internal processes
- Transparency, ease of use, integration with mobile apps, and AI technology
Benefits
- Save on labor costs and infrastructure investment
- Quickly access new technologies without the need for in-house experts
- Shorten project implementation time for technology solutions
- Increase productivity and improve service quality
- Focus resources on core business activities
Why Choose MP.BPO?
- A team of experts with years of experience in ITO & AI
- Experienced engineers with certifications and assessments from Amazon Web Services, Microsoft Azure, and others in cloud computing
- Deep understanding of the Japanese, Vietnamese, and Asian markets
- Flexible implementation tailored to the needs and budgets of SMEs
- Commitment to support from consultation to operation and training
Let MP.BPO be your trusted technology partner, helping you effectively, sustainably, and flexibly apply AI & ITO solutions.
📩 Contact us now for a free consultation and to receive a demo of the services tailored to your business!
MPBPO.COM.VN
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CONTACT INFORMATION
BPO.MP Co., Ltd. is proud to be one of the pioneering companies in providing digital transformation solutions and BPO (Business Process Outsourcing) services in Vietnam. Our main areas of expertise include: Document arrangement, Document digitization, Data entry and processing, AI (Artificial Intelligence) training, Data labeling, and more.
💒 Address: 252 30/4 Street, Hoa Cuong Ward, Da Nang City, Vietnam.
☎️ Phone: 0931 939 453
🌐 Website: https://www.mpbpo.com.vn/
🌐 Website: https://nentangsohoa.vn/
▶️ Linkedin: https://www.linkedin.com/company/bpo-mp-co-ltd/
▶️ Youtube: https://www.youtube.com/channel/UC38tBXYgXooftMevV6rH6Fg
📩 Email: info@mpbpo.com.vn
▶️ FB: MPBPO Tuyển Dụng/ MPBPO
