BPO.MP – PARTICIPATING IN TECHNOLOGY CONFERENCES IN THE ERA OF GROWTH

On November 27, BPO.MP took part in two major technology conferences, affirming the company’s commitment to continuous learning and staying updated with the latest trends.

The first conference, “Customer Experience Management in the Digital Age: From Strategic Excellence to EEEU 2024 Execution”, was held in Da Nang and attracted leading experts and businesses. The event focused on enhancing customer experience through the application of advanced digital technologies. Speakers shared strategic insights and practical methods to optimize customer journeys, thereby increasing customer satisfaction and loyalty.

The “Customer Experience Management in the Digital Age: From Strategic Excellence to EEEU 2024 Execution” conference was followed by another event held on the same day in Da Nang: the “Enhancing Management Capacity in the AI Era” seminar.

This session featured keynote speaker Mr. Hoàng Nam Tiến – Vice Chairman of the Board of FPT University – who shared valuable insights on strengthening management capabilities in the rapidly evolving landscape of artificial intelligence (AI). The seminar provided practical knowledge on how AI can optimize workflows, minimize errors, and boost business efficiency.

“Enhancing Management Capacity in the AI Era” Seminar
BPO.MP’s participation in these two conferences not only reaffirms the company’s commitment to the BPO sector but also serves as a valuable opportunity to learn, explore collaboration, and adapt to the rapid changes of the technological era.

The company is dedicated to continuously investing in research and development, digital transformation, and AI—striving to deliver the most optimal solutions to our clients and partners.